You have the right to have your car back to “pre-loss” condition following a car crash. You also have the right to take your car to a body shop of your choice. Most insurance company body shops have computer generated repair models designed to cut corners and do repairs that may look good, but, underneath, the repair is obviously superficial.
Consumers have the right to take a damaged vehicle back as many times as needed in order to get the car repaired properly. You do not have to live with air pockets, rattles, messed up transmissions, or any other objectively verifiable damage done during a collision. You do not have to go to the shop the insurance company recommends, and you do not have to accept the low-ball estimate their appraiser gives you.
Often, if you go to a good reputable shop, that shop will negotiate with the insurance company so that the repairs will bring the car back to as close to the pre-loss condition as possible. It is the job of the lawyers at Gatti & Gatti to help you make sure the repair is done safely and correctly.